By purchasing from sumohocus.com, you agree to the terms below:
Returns are accepted only within 5 days after confirmed delivery.
Returns/refunds are only eligible when:
Incorrect item delivered
Product damaged during shipping
Item defective upon receipt
Returned items must remain:
Unused
In original packaging
In resellable condition
Please contact contact@huspin-service.com with:
Order ID
Photos/videos of the issue
Detailed explanation of the problem
Return requests without prior approval will be rejected.
Customers are responsible for return shipping expenses.
After inspection of your returned package, refunds will be approved or denied accordingly.
Approved refunds are processed within 36–48 hours and typically arrive within 5–7 business days.
If your refund has not posted:
Verify your payment account
Contact your card provider/bank
Orders may be canceled within 6 hours after placement.
A 10% processing fee applies to all approved cancellations.
No cancellations can be made after 6 hours.